Scaffold Shakespeare Company Privacy notice
At Scaffold, we value your privacy the way we do our own. We will only hold the minimal amount of personal data needed to conduct our work – in most cases this will be an email address and name – and we will never share that with anyone else, for any reason.
Mailing lists
As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
We may share anonymised personal information with other organisations, particularly Arts Council England, who use this to analyse our work, and to support our case when we apply for public funding.
Types of Data we collect
Email addresses
When you contact us, book a workshop, or sign up for the mailing list, we will collect your email address and name. These will be securely stored and never shared with outside parties. We will only use this data to send newsletters, or to contact you with specific information about a service you have requested (for example, extra information about a workshop you have booked for).
Equal Opportunities Monitoring Form information
We may occasionally request that participants to workshops or other aspects of our work complete an Equal Opportunities Monitoring Form. The data collected here is anonymised, and only used to help us improve our services, such as when applying for funding, or helping us guide our diversity strategy.
Cookies, Analytics and Traffic Data
Cookies are small text files which are transferred from our website and stored on your device.
Our cookies may be session cookies (temporary cookies that identify and track users within our website, which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our website to “remember” who you are and to remember your preferences within our website and which will stay on your computer or device after you close your browser).
We use the following different types of cookies:
Strictly necessary cookies
These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.
Performance cookies and analytics technologies
These cookies collect information about how visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don’t collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.
IP Address and traffic data
We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.
Google Analytics
Google Analytics uses “cookies”, to help the website analyse how users use the websites, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see “How Google uses data when you use our partners’
sites or apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).
To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.
Stripe.com
Bookings to workshops are processed through Stripe.com platform. You can view Stripe.com’s privacy statements here which contain details of any cookies and analytics that are used within its platform and services: https://stripe.com/gb/privacy
How to disable cookies
You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.allaboutcookies.org website
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Tom Latter at info@scaffoldshakespeare.co.uk
Changes to the Privacy Notice
We may change this Privacy Notice from time to time. However we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website.